Patagonia Return Details

How long does the process take?

We do our best to completely process returns within 7 business days of the date they arrive at our facility. During high traffic periods, it can take up to 14 business days for a return to be processed.

What will my label cost?

In order to cover return shipping and processing, $5.00 will be deducted from your refund or credit.

How can I expect to receive my credit?

Credit will be applied to the original payment method whenever possible. Orders over one year old will be issued a merchandise credit. If you do not have a receipt or proof of purchase, you will be issued a merchandise credit for the last sale price of the item.

Don’t want to use the online process?

Bring your return to a Patagonia Store.
or
Print and fill out the Return Form and include it with your item. Ship the package to the address listed on the form with tracking and insurance (Patagonia is not responsible for lost packages).

Specialty return?

Corporate, Wholesale, Team and Pro returns must be processed in Reno. Please use the online process or contact your Sales Rep.

How do I return Patagonia Provisions or Worn Wear items?

We are not able to accept Patagonia Provisions or Worn Wear returns on patagonia.com. Please visit Patagonia Provisions or Worn Wear directly to complete your return.

Note: At this time, our online processing is for domestic (U.S) shipments only.