Customer Service


Patagonia Customer Service Reps are available weekdays from 6am to 6pm, and weekends from 7am to 3pm (PT).


Monday - Friday from 6am to 6pm and weekends from 7am to 3pm (PT). The live chat button will appear when reps are available.

Website Orders & Shipping Information

  • We are offering $19 Fast Rate shipping on all Canadian orders.
  • To provide the widest margin of safety to our employees and customers, orders may not ship for up to 5 calendar days. Stay up to date on the status of your order by signing up for text updates about your delivery.
  • Learn more about how our carriers are responding to this situation:

Patagonia Dealers
When you buy local, you’re supporting the small businesses that anchor our communities. Check our list of Patagonia dealers in your area. You can browse local dealer inventory and even place an order with the dealer from the Store Locator! Not all dealer locations participate in online ordering and availability may be limited. Please contact the dealer directly with any questions.


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