The COVID-19 pandemic is taking over communities around the world at an astounding rate. While testing availability in the United States is still limited, and so the extent of the virus’s spread is largely unknown, we want to do our part to protect everyone. The safety of our employees and our communities is our top priority, and we are taking responsible precautions to help stop the spread of this scary virus where we can.
We have temporarily closed our stores, offices and other operations in the United States. We have also closed stores and offices in Argentina, Chile, Japan and across Europe. Our Australia and South Korea operations will continue on a modified work schedule in stores and offices, with some stores closed depending on location. Employees who can work from home will do so. All Patagonia employees will continue to receive their regular pay during these closures.
We are working to find solutions to protect the safety of our warehouse team, and we hope to have an update about online orders in the coming weeks. We apologize that over the next two weeks there will be delays on orders and customer-service requests. We ask for your understanding and patience. We will continue to keep you updated with new developments.
We encourage our friends everywhere to take the extra precautions necessary to safeguard their health and that of others. It’s everyone’s responsibility to help stop the spread of this virus. The Centers for Disease Control and Prevention and your local health authorities are the best resources for updates and answers to questions.
Over the years, as our Patagonia community has been faced with challenges,I have always been inspired by how we emerge stronger and with an even deeper sense of purpose. We will persevere through this challenge, too.
Thank you for your business, loyalty and patience.
Following our product care instructions will help make sure that your gear has a long, interesting life.
What do these symbols mean?
Having trouble deciphering the hieroglyphics on the tag of your garment? We’ve got you covered. Our FTC product care symbol guide will explain everything – and help you keep your gear in great shape.
Washing
Washing instructions are printed on a white tag inside our garments. Following our garment instructions will help make sure that your gear has a long, interesting life. In general, washing your gear in cold or warm water with mild powder laundry soap (non-toxic, biodegradable types preferred) and drying it on the line are the best ways to clean Patagonia® products.
For a guide to the FTC product care symbols that you may see used on our clothing care tags, download this information as a PDF file, click here.
Wash Less
Wash your gear only when it’s absolutely necessary, you’ll conserve water, minimize wear and tear on your garments in the process). Even your most-used outerwear should only need a full wash occasionally. If it’s caked with dirt (and we hope it will be), consider using a rag or sponge to spot clean rather than putting it through a machine cycle. And consider your washing machine: Studies show synthetic jackets laundered in top-load washing machines shed more than five times as many microfibers as the same jacket in front-load washers.
Line Dry
Line dry your clothing whenever possible. Turn bright or dark items inside out to reduce fading, including jeans. Hang shirts from the bottom, and pants and skirts from the waistband so the clothespin marks are in a less conspicuous spot. Line drying saves energy and reduces environmental impact. If you are using a dryer, tumble dry on low heat.
Microfiber Pollution Prevention: Fiber Filters
Putting your synthetic clothing into a filter bag, such as the Guppy Friend Wash Bag before washing by hand or machine can significantly reduce the flow of microfibers into your drain. The easy-to-use Guppy Friend is available at patagonia.com and our stores throughout the United States and Europe. Another option is a permanent washing machine filter (requires some plumbing expertise). For both of these filter options, make sure you clean out your filter bags after a few washes when you can visually see that fibers have collected. Wipe the fibers out with your finger and put the fibers in your trash bin.
Fabric Softeners and Dryer Sheets
Adding fabric softener or dryer sheets to your laundering process can increase softness but it achieves the improved hand feel by depositing waxy agents on the surface of the fabric. This waxy residue left behind on your clothes can:
Impair moisture wicking/ quick drying
Inhibit odor control
Reduce longevity of spandex content
Replenishing Water-Repellency
Most waterproof/breathable shells on the market are originally treated with a Durable Water-Repellant finish (DWR), which keeps the outer fabric from becoming saturated so that the breathable barrier can do its job. This coating needs to be replenished once per season, or more often if the piece gets a lot of use or washing. If water is no longer beading up on your shell, it’s time to put on another finish. Our favorites are Grangers® products, though there are many good products on the market. Whatever you choose, be sure to use a spray-on for two-layer garments (with a hanging mesh liner) or a wash-in for three-layer garments (with an interior fabric protecting the barrier). If the situation does not change, please send us the garment and we’ll take a look (see Returns and Exchanges).
Stain Removal
To get grease out of a technical jacket, dampen the stain and rub in dishwashing detergent. Then wash the jacket in warm water with plenty of mild powder laundry soap. If the stain persists, sponge it with a safe cleaning fluid (Renuzit® or Carbona®) or mineral spirits; you can find both at your local grocery store.
To get gum or sap out of a garment, first freeze the sap with some ice, then use a dull butter knife to scrape off as much as you can. Next, soak the garment in a water/white-vinegar solution, and throw it into the laundry with warm water and detergent.
For help with other stains, please feel free to Contact Us.
Flammability Warning
Like most synthetics, our shells, fleece and Capilene® fabrics will melt or burn if exposed to flame or direct heat. They are not flame resistant; do not use them near ANY direct source of heat or flame.
Wetsuit Washing and Repair Guide
We’ve spent years developing and field testing Patagonia Wetsuits to assure a good balance of performance and durability. But no wetsuit lasts forever. If you need to wash your wetsuit we recommend washing your wetsuit by hand in a wetsuit specific cleaner. We use and suggest Pau Pilau Biological Wetsuit Cleaner. Dr. Bronner liquid soaps are good too.
Over time the Aluminum bars on your Patagonia Aluminum Bar fishing boots will wear down from use. Please refer to our Aluminum bar replacement guide to assist you and quickly get you back to what you love most, fishing!
Denatured alcohol and isopropyl alcohol are degreasing agents that work best as spot cleaners, removing surface soils that aren’t affected by soap or detergent. Denatured alcohol and isopropyl alcohol will safely remove stains from many fabrics. Use to remove ink or sap. Do not use on acetate, rayon, wool or silk.
Ballpoint Pen
At the root of many bad days is a leaky ballpoint pen. Whisk away those heartbreaking stains with either denatured alcohol (found in the paint department of most home stores), isopropyl alcohol or lemon juice. Stubborn stains require persistence, so don’t quit after one attempt. First, test an inconspicuous part of the garment to ensure the color doesn’t change. Start by wetting a cotton ball or cloth with a few drops of alcohol or lemon juice and blotting a small area. Allow the fabric to dry. If there’s no discoloration, wet a second cotton ball and blot the stain. Use dry cotton balls to absorb the ink stain until the cotton ball no longer wicks ink from the fabric. Allow the garment to dry. Next, use a toothbrush and clean the stain with a drop of dishwashing detergent; scrub until the stain disappears. Rinse the garment in warm water, then blot dry with a clean towel.
Beer
With a few simple steps you can easily remove beer stains, and no one will know how you spent the night after you first climbed Yosemite’s Astro Man. Rub a solution of vinegar and warm water into the stain, then wash as directed by the garment care tag.
Blood
If possible, immediately rinse blood stains from fabric with cold water. Follow the rinse with an extended soak in salt water. If the blood has dried, try soaking the garment in a solution of ammonia and water before washing as directed by the garment care tag. Do not use hot water; hot water will set stain permanently.
Blueberries
One of the rewards of alpine bouldering is picking incredibly tart blueberries along the way. Remove blueberry stains by soaking the stained garment in buttermilk or lemon juice. Rinse thoroughly with cool water, then rinse again with warm water.
Butter
Great on toast, not on clothes. Still, butter bloopers abound as do stain removal techniques. We like the simplest approach: Remove all excess butter and treat the stain with a grease-cutting dishwashing detergent. Launder as usual. You can also make a paste of powdered laundry detergent and water. Rub the paste on the stain, let it sit for 30 minutes, and wash as directed.
Capilene®
Machine wash Capilene® garments in cool to warm water with a mild, powdered laundry detergent (nontoxic, biodegradable types preferred). Applying fabric softener or using dryer sheets in your laundering process it achieves the increased softness feel by depositing waxy agents on the surface of the fabric. This waxy residue left behind on your clothes can severely impair wicking ability. We don’t recommending using fabric softener or dryer sheets on Capilene or any next to skin apparel. Line dry or tumble dry on low heat. (Line drying saves energy and reduces environmental impact).
To remove grease, first try washing the garment by hand with a good liquid dishwashing detergent, rather than machine washing it with a powdered laundry detergent. If the grease persists, rub the stain with a cotton ball or cotton cloth dampened with a few drops of denatured or isopropyl alcohol (found in the paint section of most home stores) to break up the grease, then wash as directed by the garment care tag.
Cashmere
Wash cashmere by hand in cool water. Use mild shampoo or liquid dishwashing detergent with a pH level below 7. If you use powdered laundry detergent that requires warm water to dissolve, let the water cool before adding your garment. Let the garment soak quietly in the basin or gently swish the garment, but don’t agitate, twist or rub it. After soaking, rinse with fresh water until the water runs clear. Gently squeeze excess water from the garment.
Air-dry a cashmere garment by laying it flat on a dry towel and stretching it to the correct size and shape before drying.
You can remove stains from cashmere by spot-washing with a natural stain remover like vinegar or lemon juice. (Test in an inconspicuous place first).
Chocolate
Chocolate goes well with most anything (we think it tastes best after a long, untracked powder run), but not with clothing. Start by scraping away as much of the stain as possible. Next, immerse the stained portion of the garment in milk or in a mixture of egg yoke and denatured alcohol for a few minutes until the stain starts to lift. Finish by washing the garment with warm soapy water.
Coffee
Coffee fuels a pre-dawn alpine start or a late night drive across Nevada, but spill it down your shirt and you’ll have a different kind of wake-up call. To remove coffee stains, start by blotting up the excess with a clean cloth. Mix a solution of one quart warm water, one-half teaspoon detergent and one tablespoon white vinegar and soak the stain for 15 minutes. Rinse well with water. Blot the stain with denatured or isopropyl alcohol and then wash in warm, soapy water.
Cotton
Wash your organic cotton gear in cool to warm water with mild laundry detergent (non-toxic, biodegradable types preferred) and dry it on the line if possible. You may also use a dryer on a low-heat setting. (Line drying saves energy and reduces environmental impact).
Deluge® DWR
A DWR or durable water repellent finish keeps moisture from saturating the outer fabric of your garment. Our proprietary Deluge® DWR finish lasts substantially longer than standard DWRs, but still requires proper care for optimal performance.
If water no longer beads up on your shell, it’s time to put on another coat of DWR finish. We recommend replenishing the DWR once per season, or more often if the garment receives frequent use and washing. Our favorites are Granger's® products, though there are many good products on the market.
Whatever you choose, be sure to use a spray-on for 2-layer garments (with a hanging mesh liner) and a wash-in for 3-layer garments (with an interior fabric protecting the barrier).
Down Insulation
Wash your down garment in cold water in a front-loading machine with a gentle detergent. We recommend using Granger’s Down Wash.
Machine dry on no to low heat (may take a few cycles) with two to three clean tennis balls added to the dryer to restore fluff. DO NOT bleach, iron or use fabric softener.
Dry Cleaning
Given the rumpled nature of the road trips that inspire so much of our gear, Patagonia doesn’t make anything that requires dry cleaning. Our clothes are made to be worn and washed with very little fuss. More importantly, the EPA estimates that 85% of the dry cleaners in America use perchloroethylene, or "perc," to clean garments and textile products. This chemical solvent has significant human and environmental risks. We make clothes that wear and perform beautifully without all that.
Fabric Conditioner
Generally we don’t recommend using fabric conditioners or softeners on our products. They can cause seam slippage in clothing with open-weave construction, and can decrease overall durability.
Felt-Tipped Pen
Stains from a felt-tipped pen want to stay put, so don’t be discouraged if your first attempts to remove them are unsuccessful. Try blotting (not rubbing) the stain gently with a cotton ball or clean cotton cloth dampened with a few drops of denatured or isopropyl alcohol (this may take several tries). Test the alcohol first in an inconspicuous part of the garment and allow the fabric to dry. If there’s no discoloration, wet a second cotton ball and blot the stain, but do not saturate the fabric. Allow to dry. Using a toothbrush, clean the stain with a drop of dishwashing detergent and scrub until the stain has disappeared. Rinse the garment in warm water and blot the fabric dry with a towel.
Flammability
Like most synthetics, our shells, fleece and Capilene® fabrics will melt or burn if exposed to flame or direct heat. They are not flame resistant; do not use them near ANY direct source of heat or flame.
GORE-TEX® Fabrics
GORE-TEX® fabrics will provide optimal performance if kept clean and free from dirt, sunscreen, oils from skin and perspiration.
GORE-TEX® Fabrics
GORE-TEX® fabrics will provide optimal performance if kept clean and free from dirt, sunscreen, oils from skin and perspiration.
Machine-wash GORE-TEX® garments in warm water (104º F/40º C) using a mild powdered or liquid detergent. Rinse well to remove all of the detergent. Don’t use a fabric softener. We recommend Granger’s Performance Wash.
Tumble dry on a warm setting. The dryer’s warmth helps renew the fabric’s durable water repellent (DWR) finish, which keeps the outer fabric from becoming saturated in wet conditions.
If water no longer beads up on the garment, it’s time to put on another coat of DWR finish. We recommend replenishing the DWR finish once per season, or more often if the garment receives frequent use and washing. Our favorites are Nikwax® products, though there are many good products on the market. Whatever you choose, be sure to use a spray-on for all garments made from GORE-TEX® fabric.
To remove grease from a garment, dampen the stain and rub in dishwashing detergent. Then wash the jacket in warm water with plenty of mild laundry detergent. If the stain persists, sponge it with a safe cleaning fluid (Renuzit® or Carbona®) or mineral spirits, which can be found at most markets or home improvement stores.
To get gum or sap off of a garment, first freeze the sap or gum with some ice, then use a dull butter knife to scrape off as much as you can. Next, soak the garment in a water/white-vinegar solution, and machine wash with warm water and detergent.
Grease
Whether you’re working in the shop or commuting on your bike every morning, there’s a good chance you and your clothes will come into contact with some type of grease.
Luckily, grease comes out of fabrics quite easily. Simply washing your garment in warm, soapy water with a liquid dishwashing detergent will usually remove the stain. If that doesn’t work, try blotting the stain with isopropyl or denatured alcohol before washing in warm, soapy water.
Gum
It keeps blown rivets from swamping your boat, patches a hole in your waterbottle and keeps your mouth moist as you launch into the crux lead. But if you get gum stuck on your clothing, it may want to stick around for awhile. You can remove it by freezing or cooling it until it hardens. Then brush or scrape the gum from the fabric. If necessary, use a cotton ball or cotton cloth moistened with a few drops of denatured or isopropyl alcohol. Wash with warm soapy water.
H2No® fabrics
It’s important to keep your H2No® garment clean for optimal performance. Wash any H2No® garment in a washing machine in warm water (104º F/40º C) using a mild detergent. Make sure you rinse the garment well to remove all of the detergent. Don’t use a fabric softener.
Tumble dry on a warm setting. The dryer’s warmth helps renew the jacket’s durable water repellent (DWR) finish, which keeps the outer fabric from becoming saturated when you’re in wet conditions.
If water no longer beads up on your garment, it’s time to put on another coat of DWR finish. We recommend replenishing the DWR finish once per season, or more often if the garment receives frequent use and washing. Our favorites are Grangers® products, though there are many good products on the market. Whatever you choose, be sure to use a spray-on for two-layer garments (with a hanging mesh liner) or a wash-in for three-layer garments (with an interior fabric protecting the barrier).
To remove grease from an H2No® jacket, dampen the stain and rub in dishwashing liquid. Then wash the jacket in warm water with plenty of mild powder laundry detergent. If the stain persists, sponge it with a safe cleaning fluid (Renuzit® or Carbona®) or mineral spirits; you can find both at your local grocery store.
To get gum or sap out of a garment, first freeze the sap with some ice, then use a dull butter knife to scrape off as much as you can. Next, soak the garment in a water/white-vinegar solution, and machine wash with warm water and detergent.
Hemp
Wash any garment made from hemp in cold or warm water with mild laundry detergent (non-toxic, biodegradable types preferred) and dry it on a clothesline if possible. You may also use a dryer on a low heat setting. (Line drying saves energy and reduces environmental impact).
Ink
Whisk away those heartbreaking stains with either denatured or isopropyl alcohol or lemon juice. Start by wetting a cotton ball or cotton cloth with a few drops of alcohol or lemon juice and rubbing an inconspicuous part of the garment. Allow the fabric to dry. If there’s no discoloration, wet a second cotton ball and rub the stain, but do not over saturate the fabric. Allow to dry. Using a toothbrush, clean the stain with a drop of dishwashing detergent and scrub until the stain disappears. Rinse the garment in warm water and blot the fabric dry with a clean towel.
Ironing
In general, Patagonia garments do not require ironing. However, if you’re trying to make a good impression on “the parents” and you want to sharpen the crease down the front of your pants after an afternoon of bouldering, you should check the iron symbol on the care label of your garment first to make sure it can be safely ironed. If the iron symbol has a line through it – don’t iron. The dots on the label correspond to how much heat you should use – fewer dots mean less heat.
Having trouble deciphering the hieroglyphics on the care tag of your garment? We’ve got you covered. For a guide to the product care symbols that you may see on our clothing care tags, click here.
Lambswool
Wash lambswool garments by hand in cool water with a bit of dishwashing liquid or Granger’s Merino Wool Wash. Let the garment soak in the basin—don’t agitate the water, twist, rub or wring out the garment. Then rinse with fresh water until the water runs clear. Gently squeeze out excess water.
Air-dry your lambswool garment by laying it flat on a dry towel and stretching it to the correct size and shape before drying.
You can clean up stains on lambswool by spot-washing with a natural stain remover like white vinegar or lemon juice (test in an inconspicuous place first).
Merino Wool Baselayer
Merino’s odor-resistant properties allow you to wear your garment multiple times between washings (ideal for road trips). That said, when even your dog refuses to share your sleeping bag, machine wash your merino baselayer in cold water. We recommend washing your merino garment with Granger’s Merino Wool Wash, then tumble drying at low temperature, or drying flat to save energy and reduce environmental impact.
Merino Wool/Nylon/Polyester/Spandex Blends
We blend fibers to provide comfort, moisture-wicking, stretch and long-term durability. Fiber blends withstand wear for a long life and resist odor, so you’ll still have friends when you’ve finished your trail run.
Machine wash fabric blends in cold water and tumble dry on low temperature (or hang them out the window on the drive between Bishop and Tuolumne).
Nylon and Nylon/Spandex
Machine wash nylon garments in cool to warm water with a mild laundry detergent (nontoxic, biodegradable types preferred). Line or tumble dry on low heat.
Oil
If you find yourself under the car or truck on a long road trip for any reason, you might end up with oil in places where it doesn’t belong. Luckily, oil cleans out of fabrics quite easily. Washing your garment in warm, soapy water using a liquid detergent will usually remove the stain. If that doesn’t work, try blotting the stain with denatured or isopropyl alcohol (if the stain is stubborn) before washing in warm, soapy water.
Organic Cotton and Organic Cotton/Nylon/Spandex/Tencel® Lyocell Blends
Wash in cool to warm water with mild laundry detergent (nontoxic, biodegradable types preferred) and line dry or tumble dry on low heat.
Pine Sap
If during a road trip you find some part of yourself or your gear covered with pine sap, grab some butter patties from the coffee shop. Work the butter into your tar, resin and grease stains. The stain should scrape off once the butter has soaked into the fabric. Wash with warm, soapy water to remove the butter and voila.
Polartec® Powershield® Pro
Clean your Polartec® Powershield® Pro garment in a front-loading washer with cold water (85º F/30º C) and a mild detergent. Tumble dry on low heat to improve DWR (durable water repellent) finish performance. (Line drying saves energy and reduces environmental impact).
Polyester
Machine wash your polyester mesh fabric in warm water on the “permanent press” setting. Use a mild powdered laundry detergent (non-toxic, biodegradable types preferred) and dry it on a clothesline if possible.
To remove stains from polyester mesh fabrics, try a few drops of dishwashing liquid directly on the stain and rub until the stain starts to lift. Rinse thoroughly with clean water.
Polyester/Nylon Blends, Polyester/Spandex Blends and Polyester/Nylon/Spandex Blends
Machine wash your polyester or polyester blend garments in warm water on the “permanent press” setting. Use a mild powdered laundry detergent (non-toxic, biodegradable types preferred) and line dry, or tumble dry on low heat. (Remove it from the dryer quickly to prevent wrinkling).
To remove stains, try a few drops of dishwashing liquid directly on the stain and rub until the stain starts to lift. Rinse thoroughly with clean water.
Polyester/Organic Cotton Blends
Wash your polyester/organic cotton blend in cool to warm water with mild laundry detergent (nontoxic, biodegradable types preferred) line dry, or tumble dry on low heat.
PrimaLoft® Insulation
Machine wash your Primaloft® garment with a mild detergent on a gentle, cold-water cycle. Tumble dry on low or line dry.
Recycled Polyester
Machine wash polyester in warm water on the ”permanent press” setting. Use a mild laundry detergent (nontoxic, biodegradable types preferred) and dry it on a clothesline if possible. You may also use a dryer on a low heat setting, just make sure to remove it from the dryer quickly to prevent wrinkling.
To remove stains from polyester, try a few drops of dishwashing liquid directly on the stain and rub until the stain starts to lift. Rinse thoroughly with clean water.
Recycled Nylon
Machine wash your recycled nylon garments in cool to warm water with a mild powdered laundry detergent (non-toxic, biodegradable types preferred). Line dry or tumble dry on low heat.
Red Wine
Act as quickly as possible. Apply a solution of two cups water, a tablespoon of vinegar and a tablespoon of liquid detergent. If that doesn’t work, apply a solution of hydrogen peroxide, detergent and water. Blot with a clean dry cloth. Once the stain is out, launder per garment-care label.
If the stain does not come out, pour yourself another glass of red wine and forget about it.
Regulator® Insulation
Machine wash your Regulator® Insulation in cool to warm water with a mild laundry detergent (nontoxic, biodegradable types preferred). Dry by hanging on a clothesline or in the dryer on a low heat setting. (Line drying saves energy and reduces environmental impacts).
To remove grease from the polyester fibers of Regulator® Insulation, first try a liquid detergent rather than a powdered one in your washing machine. If the grease persists, rub the stain with a cotton ball or cotton cloth dampened with a few drops of denatured alcohol (found in the paint section of most home stores) to break up the grease, then wash as normal.
UPF Fabrics
Lacking fur, feathers or scales, we humans have to think up clever ways to protect ourselves from the sun. Products with a UPF designation provide built-in sun protection that won’t wear off.
Elements of the sun-protection strategy can range from yarn selection to fabric construction to the use of special finishes (especially for light colors). To launder fabrics with a UPF rating, simply wash in cold water and tumble dry low (or line dry to reduce environmental impact).
Washing Instructions
Washing instructions are printed on a white tag inside our garments. Following these instructions will help your gear have a long, interesting life. In general, washing your gear in cold or warm water with mild laundry detergent (nontoxic, biodegradable types preferred) and drying it on a clothesline are the best ways to clean Patagonia® products.
For a guide to the product care symbols that you may see used on our clothing care tags, download this information as a PDF file, click here.
Water-repellency Replenishing
Most waterproof/breathable shells on the market are originally treated with a DWR (durable water repellent) finish, which keeps the outer fabric from becoming saturated so that the breathable barrier can do its job. This coating needs to be replenished once a season, or more often if the piece sees a lot of use. If water no longer beads up on your shell, it’s time for another finish. Our favorites are Granger's® products, though there are many good products on the market. Whatever you choose, be sure to use a spray-on for 2-layer garments with a hanging mesh liner and a wash-in for 3-layer garments with an interior fabric protecting the barrier (Use only spray-on products on garments made with GORE-TEX® fabric).
To do our part to protect our community, we have temporarily shut down all our operations in North America, including orders on our website.
Also, although we are closed please visit our dealer locator to find local Patagonia Dealers in your area. We recommend calling ahead to confirm store hours and availability.
Finally, please be sure to explore Patagonia stories on The Cleanest Line.
Thanks for your loyalty and patience.
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