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Exchanges, Returns & Repairs

Thank you for your patience as we continue to refine our safety procedures. Certain returns and exchanges are still being accepted, but please expect delays due to staffing and safety requirements. Learn More

At Patagonia, our business is building the best product. If something isn't working for you, we want to help. We accept returns—both current season and sale items—for a flat-rate fee of C$19. Repairs can be sent to us with your preferred shipping method and we'll do our best to get you fixed up. Choose an option below to get started.

Please note, it may take up to 2 weeks to process your return and 12 weeks to complete your repair from the date you ship it to us. For more options, contact your nearest store.


Don't want a purchase after all? Start your return here or bring it in to a Patagonia-owned store.

I have my order number I do not have my order number



Got something that needs fixing? Do Start your repair here or bring it in to a Patagonia-owned store.

Start a repair


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