Returns and Repairs

Thank you for your patience as we continue to refine our safety procedures. Returns and repairs are being accepted, but please expect delays due to staffing and safety requirements. Learn more

At Patagonia, our business is building the best product. If something isn't working for you, we want to help. We accept returns—both current season and sale items—for a flat-rate fee of C$19. Repairs can be sent to us with your preferred shipping method and we'll do our best to get you fixed up. Choose an option below to get started.

Please note, it may take up to 3 weeks to process your return and 10-12 weeks to complete your repair from the date you ship it to us.

Return

Don't want a purchase after all? You can start your return here or bring it in to a Patagonia-owned store.

I have my order number
I do not have my order number

Repair

Got something that needs fixing? Start your repair here, or bring it in to a Patagonia-owned store.

Start a repair
Start a wetsuit repair

More for Your Gear

We stand behind everything we make, but sometimes you want to take matters into your own hands. Check out our DIY repair and care guides.

DIY Repair & Care Guides

DIY Repair & Care Guides

One of the most responsible things you can do as a consumer is to keep your stuff in play as long as possible. Our do-it-yourself repair and care tutorials show you how.

Ironclad Guarantee

Ironclad Guarantee

We back everything we make with our Ironclad Guarantee. If your item isn't working for you, send it in for a return or repair, hassle free, anytime.

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