Returns and Repairs

Thank you for your patience as we adjust to our new safety procedures. Returns are being accepted, but please expect delays due to staffing and safety requirements. Learn more

At Patagonia, our business is building the best product. If what you've got isn't working for you, we want to help. Choose an option below to get started. Please note that due to high volume and new safety protocols, it may take up to 2 weeks to process your return, and 19 weeks for your repair. Orders placed after October 25, 2020 are now available for online returns. For previous orders, please select "I do not have my order number".

Return

Don't want a purchase after all? You can start your return below-or just bring it in to a Patagonia-owned store.

I have my order number
I do not have my order number

Repair

Got something that needs fixing? Start your repair below, or bring it in to a Patagonia-owned store.

Start a repair
Start a wetsuit repair

More for Your Gear

We stand behind everything we make, but sometimes you want to take matters into your own hands. Check out our DIY repair and care guides.

DIY Repair & Care Guides

DIY Repair & Care Guides

Guides for keeping your favorites in play. Learn to repair tears, remove stains, figure out what those hieroglyphics on the care tags mean, and more.

Ironclad Guarantee

Ironclad Guarantee

We back everything we make with our Ironclad Guarantee. If your item isn't working for you, send it in for a return or repair, hassle free, anytime.

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