Women's Artic Willow Long Jacket/Coat
Received a used/returned coat from my original order and was very disappointed. Contacted your Customer Service who shipped me a new replacement immediately and credited me the return shipping charges for the used item. This was great customer service and solved my issue satisfactorily.
I’m not sure I like the snaps
Warm, light weight, and stylish. The style of this coat has no zipper, just snaps. I find the snaps take twice (or even 3x) as long to do up than a zipper. Not sure if I like this.
Hi Claire, thanks for taking the time to write us a review! We're really sorry to hear you're not sure about the snaps. Your satisfaction is always guaranteed so you're welcome to [return](https://www.patagonia.com/returns.html#searchterm=return).
Beautiful warm coat
After trying many coats, I found this beautiful, stylish, warm, cuddly coat. The neck looks great closed or open. It’s definitely a little more sophisticated than most puffy coats. I like the straight style a lot I bought my regular size, large, and it’s roomy, but floats rather than hugs. Just beautiful.
I like the style of the parka however it was returned because it was too big. I usually wear a small but would need an XS. Or maybe a different style as it was very wide.
Hi Martha! Thanks for taking the time to provide this feedback, it's crucial to improving products for future seasons. We're sorry to hear the Arctic Willow Parka didn't fit quite right. If you're interested in a parka that's similar in warmth but slimmer fitting we'd recommend checking out the [Women's Down With It Parka](https://www.patagonia.com/product/womens-down-with-it-parka/28441.html?isSearch=true&dwvar_28441_color=NENA)
Sorry, no reviews match your criteria. Clear or modify your filters and try again.